Having completed his carpentry apprenticeship, Kevin Shuttleworth came to Custom Contracting in 2008 motivated and willing to work his way up the ladder into a position of responsibility, much like his father, a long-time union carpenter superintendent, had done before him.

Kevin has accomplished that and more, earning his place as a key member of the Custom Contracting’s senior staff. “From the start, I learned the importance of digging into projects and understanding what everyone does and how they do it. You also learn how to rely on each member of the team and to lead. Building good working relationships and being sure you’re all on the same page makes things go smoother.”

Building trusting, collaborative relationships with the client is also critical. “We make sure everything is understood and agreed on up front. That

way we only promise things we know we can deliver, and the client knows what to expect.

“Our company gives us the right training and tools to meet those expectations in the field,” he continues. “We make sure there’s a lot of open communication to understand our clients’ needs and constraints. We’re fortunate that Custom Contracting gives us the power to use our knowledge and experience on the job to adapt and customize our work to make things happen the right way.”

Kevin says everyone on the Custom Contracting team understands how the kind of work they do and the spaces they build directly affect the people who use and work in them. “We have to know more than how to be carpenters and construction workers. We must understand the sensitive nature of our work environment and the impact we have. We take pride in that and how happy our clients are with our work we do.”